NORTH JERSEY • TOWING & ROADSIDE
One call.
One upfront price.
The right truck for the job.
Professionally coordinated towing and roadside service with vetted providers, clear communication, and documented service from pickup through delivery.
Pricing is confirmed before dispatch. Customer-requested service. Se Habla Español.
Illustrative U.S. roadside scene. Photo credit.
- Vetted & insured providers
- Upfront pricing
- Photo-documented service
- Light, medium & heavy-duty
- Se Habla Español
More than just sending a tow truck
Metro coordinates the job from dispatch through delivery. We match the vehicle and situation with an appropriately equipped provider, monitor the service, and require documentation when the job is completed.
LOCAL SERVICE. CLEAR COMMUNICATION.
The help you need,
coordinated in one place.
Cars, SUVs, work trucks, box trucks, tractors and tractor-trailers. Explore towing and roadside assistance for your vehicle below.
Tell us your location, vehicle and problem. For towing, include the destination so we can assess equipment and provider availability.
LET’S GET THE DETAILS RIGHT
What do you need help with?
Light-Duty Towing
Cars & light trucks
Towing, flatbeds & vehicle transportRoadside Assistance
Roadside assistance
Battery, lockout, tires & fuelMedium / Commercial Towing
Work & commercial vehicles
Box trucks, vans & work vehiclesHeavy-Duty & Tractor-Trailer Towing
Commercial & heavy-duty
Work trucks, semis & tractor-trailersWHAT HAPPENS NEXT
A clear process, from call to service.
Tell us what happened
Share your location, vehicle and problem. For a tow, include the destination.
Review the upfront price
We confirm the service details, price and provider availability. Ask about anything you do not understand before authorizing.
Authorize the service
Once the job is confirmed and authorized, Metro coordinates the local provider. Any change in scope needs a revised agreement.
COMMERCIAL & HEAVY-DUTY
Big vehicle.
Details matter.
Box trucks, work trucks, commercial vans, buses and semis. Tractor only or trailer attached? Loaded or empty? Tell us the configuration, location and problem so we can assess the right equipment.
Have these details ready
- Current location and destination
- Vehicle type and approximate weight
- Tractor / trailer and load status
- Breakdown or recovery details
- Photos, if safe to take
Dealerships, Fleets & Service Departments
Already have a roadside network? Keep it. Metro provides local overflow support when your normal dispatch channel can’t meet the customer’s needs.
NORTH JERSEY
Nearby communities.
One Metro.
Towing and roadside service coordination across our initial service area.
BEFORE YOU BOOK
Straight answers.
Does Metro own the tow trucks?
Metro Auto Rescue coordinates service through qualified independent local providers matched to the vehicle and job. Physical towing and roadside work is performed by those providers.
How much will the service cost?
The quote depends on your location, destination, vehicle, condition, access and equipment needed. You receive the price for the agreed job before you authorize it. If the situation changes, any additional work or price must be discussed before proceeding.
How soon can someone arrive?
Provider availability, traffic, location and equipment affect timing. Ask for the current estimate when calling. A quote request does not guarantee availability or dispatch.
What if I am on the Turnpike or Parkway?
Those roads use authorized assistance. Contact NJTA at 833-875-4243 for the New Jersey Turnpike or 833-477-4243 for the Garden State Parkway. Metro does not claim authorization to dispatch onto those controlled roadways. See NJTA’s roadside guidance.
833-875-4243 for the New Jersey Turnpike833-477-4243 for the Garden State ParkwaySee NJTA’s roadside guidance
Can I request an impound or police tow?
This site is for consensual, customer-requested towing and roadside help. Metro does not offer private-property impounds or represent itself as a police or municipal towing operator.
Can I speak Spanish?
Sí, se habla español. Let us know your preferred language when you call or request a quote.
Is Metro the cheapest towing service?
Metro is built around reliable, properly equipped service rather than lowest-price dispatching. You’ll receive the price before service is dispatched so you can decide before anyone is sent.
Start with your location.
We’ll help with the next step.
We confirm the job and price before you authorize service.