MATCHED TO YOUR VEHICLE. COORDINATED BY METRO.
Heavy-Duty Towing & Commercial Vehicle Recovery
Heavy jobs require the right equipment. Metro coordinates heavy-duty towing and recovery through qualified local providers. Tell us the vehicle type, approximate weight or load, whether a trailer is attached and what happened.
Se Habla Español · Price and availability confirmed before authorization.
THE RIGHT INFORMATION. THE RIGHT HELP.
The details determine the equipment
Share the current location, destination, vehicle configuration and load. Photos can help a provider assess access and recovery needs. Heavy-wrecker or specialized recovery equipment is confirmed for the specific job; availability is never assumed.
Metro coordinates the request through qualified local service providers. Tell us about access restrictions and anything that may affect the job; the provider and equipment must be suitable before service is confirmed.
RELATED SERVICES
More ways we can help.
WHAT HAPPENS NEXT
A clear process, from call to service.
Tell us what happened
Share your location, vehicle and problem. For a tow, include the destination.
Review the upfront price
We confirm the service details, price and provider availability. Ask about anything you do not understand before authorizing.
Authorize the service
Once the job is confirmed and authorized, Metro coordinates the local provider. Any change in scope needs a revised agreement.
OUR INITIAL SERVICE AREA
Across this part of North Jersey.
BEFORE YOU BOOK
Straight answers.
Does Metro own the tow trucks?
Metro Auto Rescue coordinates service through qualified independent local providers matched to the vehicle and job. Physical towing and roadside work is performed by those providers.
How much will the service cost?
The quote depends on your location, destination, vehicle, condition, access and equipment needed. You receive the price for the agreed job before you authorize it. If the situation changes, any additional work or price must be discussed before proceeding.
How soon can someone arrive?
Provider availability, traffic, location and equipment affect timing. Ask for the current estimate when calling. A quote request does not guarantee availability or dispatch.
What if I am on the Turnpike or Parkway?
Those roads use authorized assistance. Contact NJTA at 833-875-4243 for the New Jersey Turnpike or 833-477-4243 for the Garden State Parkway. Metro does not claim authorization to dispatch onto those controlled roadways. See NJTA’s roadside guidance.
833-875-4243 for the New Jersey Turnpike833-477-4243 for the Garden State ParkwaySee NJTA’s roadside guidance
Can I request an impound or police tow?
This site is for consensual, customer-requested towing and roadside help. Metro does not offer private-property impounds or represent itself as a police or municipal towing operator.
Can I speak Spanish?
Sí, se habla español. Let us know your preferred language when you call or request a quote.
Tell us where you are.
We’ll take it from there.
For an immediate danger or emergency, call 911.