NEW JERSEY SERVICE AREA
Metro coordinates towing and roadside help in both Roselle and Roselle Park. Tell us which municipality you are in, along with a street address or nearby landmark, so the provider receives a clear pickup location.
Se Habla Español · Price and availability confirmed before authorization.
THE RIGHT INFORMATION. THE RIGHT HELP.
Locked-in keys, a dead battery or a flat tire may call for roadside service. Tell us whether you have a usable spare and whether the vehicle can be safely accessed. If roadside assistance is unsuitable, we can assess a towing request instead.
Metro coordinates the request through qualified local service providers. Tell us about access restrictions and anything that may affect the job; the provider and equipment must be suitable before service is confirmed.
PLAN YOUR PICKUP
Roselle and Roselle Park are separate municipalities. Include the town with the street address and nearest cross street. In Roselle Park, specify the entrance for businesses along Westfield Avenue (Route 28) or Chestnut Street; a storefront address may differ from rear parking access.
For a residential or business-lot request in either town, tell us whether there is room beside the vehicle to work. Identify a usable spare and wheel-lock key for tire assistance, or the make and model for a lockout or jump start. Light-duty and flatbed towing can be assessed when roadside help is unsuitable.
For a work van or box truck, note cargo, approximate weight and narrow entrances. For a tractor or attached trailer, add loaded or empty status and where it needs to go. Metro coordinates commercial roadside, medium-duty and heavy-duty requests based on the vehicle and actual access.
RELATED SERVICES
WHAT HAPPENS NEXT
Share your location, vehicle and problem. For a tow, include the destination.
We confirm the service details, price and provider availability. Ask about anything you do not understand before authorizing.
Once the job is confirmed and authorized, Metro coordinates the local provider. Any change in scope needs a revised agreement.
OUR INITIAL SERVICE AREA
BEFORE YOU BOOK
Metro Auto Rescue coordinates service through qualified independent local providers matched to the vehicle and job. Physical towing and roadside work is performed by those providers.
The quote depends on your location, destination, vehicle, condition, access and equipment needed. You receive the price for the agreed job before you authorize it. If the situation changes, any additional work or price must be discussed before proceeding.
Provider availability, traffic, location and equipment affect timing. Ask for the current estimate when calling. A quote request does not guarantee availability or dispatch.
Those roads use authorized assistance. Contact NJTA at 833-875-4243 for the New Jersey Turnpike or 833-477-4243 for the Garden State Parkway. Metro does not claim authorization to dispatch onto those controlled roadways. See NJTA’s roadside guidance.
833-875-4243 for the New Jersey Turnpike833-477-4243 for the Garden State ParkwaySee NJTA’s roadside guidance
This site is for consensual, customer-requested towing and roadside help. Metro does not offer private-property impounds or represent itself as a police or municipal towing operator.
Sí, se habla español. Let us know your preferred language when you call or request a quote.
For an immediate danger or emergency, call 911.
