NEW JERSEY SERVICE AREA
For a car that will not start or a delivery vehicle that cannot finish its route in Union, Metro coordinates customer-requested towing and roadside help. Share the exact address and let us know whether the vehicle is in a lot, driveway or on the road.
Se Habla Español · Price and availability confirmed before authorization.
THE RIGHT INFORMATION. THE RIGHT HELP.
Commercial vans, delivery trucks and RVs need a vehicle-specific assessment. Include height, length, approximate weight and any load. Tight entrances and overhead clearance can affect which equipment can reach the vehicle.
Metro coordinates the request through qualified local service providers. Tell us about access restrictions and anything that may affect the job; the provider and equipment must be suitable before service is confirmed.
PLAN YOUR PICKUP
For a pickup along Route 22, include eastbound or westbound, the nearest business and whether you are on the roadway or inside a parking lot. A street number alone may not explain the entrance. Send a map pin when available and describe the entrance the provider should use.
For a vehicle at a Morris Avenue business or a residential driveway, explain whether it can roll out and whether another vehicle blocks it. Jump-start, lockout, spare-tire and fuel requests are assessed first; a car that cannot be driven may need light-duty or flatbed transport.
For a loaded delivery van or box truck, include cargo, height, approximate weight and the delivery or repair destination. A tractor-trailer requires trailer and load status as well. This helps distinguish commercial roadside assistance from medium-duty or heavy-duty towing before a provider is confirmed.
RELATED SERVICES
WHAT HAPPENS NEXT
Share your location, vehicle and problem. For a tow, include the destination.
We confirm the service details, price and provider availability. Ask about anything you do not understand before authorizing.
Once the job is confirmed and authorized, Metro coordinates the local provider. Any change in scope needs a revised agreement.
OUR INITIAL SERVICE AREA
BEFORE YOU BOOK
Metro Auto Rescue coordinates service through qualified independent local providers matched to the vehicle and job. Physical towing and roadside work is performed by those providers.
The quote depends on your location, destination, vehicle, condition, access and equipment needed. You receive the price for the agreed job before you authorize it. If the situation changes, any additional work or price must be discussed before proceeding.
Provider availability, traffic, location and equipment affect timing. Ask for the current estimate when calling. A quote request does not guarantee availability or dispatch.
Those roads use authorized assistance. Contact NJTA at 833-875-4243 for the New Jersey Turnpike or 833-477-4243 for the Garden State Parkway. Metro does not claim authorization to dispatch onto those controlled roadways. See NJTA’s roadside guidance.
833-875-4243 for the New Jersey Turnpike833-477-4243 for the Garden State ParkwaySee NJTA’s roadside guidance
This site is for consensual, customer-requested towing and roadside help. Metro does not offer private-property impounds or represent itself as a police or municipal towing operator.
Sí, se habla español. Let us know your preferred language when you call or request a quote.
For an immediate danger or emergency, call 911.
