Loading areas and gates
Identify the entrance that reaches the vehicle rather than just the main office address. Mention gates, loading activity and any permission or check-in needed to enter.
NEW JERSEY SERVICE AREA
Towing & Roadside Assistance in Kenilworth, NJ
Metro can assess towing and roadside assistance in Kenilworth for cars, vans and commercial vehicles. For a request at a workplace or other property, share the exact entrance and a contact who can provide access.
Se Habla Español · Price and availability confirmed before authorization.
THE RIGHT INFORMATION. THE RIGHT HELP.
Match the equipment to the load and access
A passenger car and a loaded work truck can need very different equipment. For Kenilworth requests, provide the vehicle type, size, load and any mechanical damage before the service is authorized.
Metro coordinates the request through qualified local service providers. Tell us about access restrictions and anything that may affect the job; the provider and equipment must be suitable before service is confirmed.
PLAN YOUR PICKUP
Useful details for service in Kenilworth.
Disabled work vans and trucks
Include approximate loaded weight, height and whether tools, materials or a trailer are involved. Report locked brakes, damaged wheels or steering problems so the provider can assess the job.
Agree on scope before recovery
If the vehicle is stuck, damaged or difficult to reach, explain the situation and share photos when available. Recovery or additional equipment must be assessed and agreed upon rather than assumed to be part of a basic tow.
RELATED SERVICES
Find the service for your vehicle.
WHAT HAPPENS NEXT
A clear process, from call to service.
01
Tell us what happened
Share your location, vehicle and problem. For a tow, include the destination.
02
Review the upfront price
We confirm the service details, price and provider availability. Ask about anything you do not understand before authorizing.
03
Authorize the service
Once the job is confirmed and authorized, Metro coordinates the local provider. Any change in scope needs a revised agreement.
OUR INITIAL SERVICE AREA
Across this part of North Jersey.
BEFORE YOU BOOK
Straight answers.
Does Metro own the tow trucks?
Metro Auto Rescue coordinates service through qualified independent local providers matched to the vehicle and job. Physical towing and roadside work is performed by those providers.
How much will the service cost?
The quote depends on your location, destination, vehicle, condition, access and equipment needed. You receive the price for the agreed job before you authorize it. If the situation changes, any additional work or price must be discussed before proceeding.
How soon can someone arrive?
Provider availability, traffic, location and equipment affect timing. Ask for the current estimate when calling. A quote request does not guarantee availability or dispatch.
What if I am on the Turnpike or Parkway?
Those roads use authorized assistance. Contact NJTA at 833-875-4243 for the New Jersey Turnpike or 833-477-4243 for the Garden State Parkway. Metro does not claim authorization to dispatch onto those controlled roadways. See NJTA’s roadside guidance.
833-875-4243 for the New Jersey Turnpike833-477-4243 for the Garden State ParkwaySee NJTA’s roadside guidance
Can I request an impound or police tow?
This site is for consensual, customer-requested towing and roadside help. Metro does not offer private-property impounds or represent itself as a police or municipal towing operator.
Can I speak Spanish?
Sí, se habla español. Let us know your preferred language when you call or request a quote.
Tell us where you are.
We’ll take it from there.
For an immediate danger or emergency, call 911.