Explain the approach and orientation
Say whether the car is parked nose-in, against a curb or behind another vehicle. Tell Metro if the steering is locked or the vehicle cannot roll; do not try to reposition an unsafe vehicle.
NEW JERSEY SERVICE AREA
Towing & Roadside Assistance in Garwood, NJ
For a disabled car or work vehicle in Garwood, Metro coordinates the request around the pickup conditions and the service needed. Share the address, access to the vehicle and whether you need roadside help or a tow to a confirmed destination.
Se Habla Español · Price and availability confirmed before authorization.
THE RIGHT INFORMATION. THE RIGHT HELP.
Plan loading space and the final drop-off
For Garwood pickups, describe how a truck can approach the vehicle and any parked cars or other obstacles. Include destination access too, especially when the receiving property has limited space or restricted hours.
Metro coordinates the request through qualified local service providers. Tell us about access restrictions and anything that may affect the job; the provider and equipment must be suitable before service is confirmed.
PLAN YOUR PICKUP
Useful details for service in Garwood.
Check the destination before dispatch
Confirm where the vehicle should be placed and who can receive it. Share any gate, key-drop or after-hours instructions before authorizing transport from Garwood.
Choose help based on the problem
A flat tire, empty tank, lockout or no-start may be suitable for roadside assistance. Provide the make and model and relevant details; Metro confirms the scope and availability before you authorize service.
RELATED SERVICES
Find the service for your vehicle.
WHAT HAPPENS NEXT
A clear process, from call to service.
01
Tell us what happened
Share your location, vehicle and problem. For a tow, include the destination.
02
Review the upfront price
We confirm the service details, price and provider availability. Ask about anything you do not understand before authorizing.
03
Authorize the service
Once the job is confirmed and authorized, Metro coordinates the local provider. Any change in scope needs a revised agreement.
OUR INITIAL SERVICE AREA
Across this part of North Jersey.
BEFORE YOU BOOK
Straight answers.
Does Metro own the tow trucks?
Metro Auto Rescue coordinates service through qualified independent local providers matched to the vehicle and job. Physical towing and roadside work is performed by those providers.
How much will the service cost?
The quote depends on your location, destination, vehicle, condition, access and equipment needed. You receive the price for the agreed job before you authorize it. If the situation changes, any additional work or price must be discussed before proceeding.
How soon can someone arrive?
Provider availability, traffic, location and equipment affect timing. Ask for the current estimate when calling. A quote request does not guarantee availability or dispatch.
What if I am on the Turnpike or Parkway?
Those roads use authorized assistance. Contact NJTA at 833-875-4243 for the New Jersey Turnpike or 833-477-4243 for the Garden State Parkway. Metro does not claim authorization to dispatch onto those controlled roadways. See NJTA’s roadside guidance.
833-875-4243 for the New Jersey Turnpike833-477-4243 for the Garden State ParkwaySee NJTA’s roadside guidance
Can I request an impound or police tow?
This site is for consensual, customer-requested towing and roadside help. Metro does not offer private-property impounds or represent itself as a police or municipal towing operator.
Can I speak Spanish?
Sí, se habla español. Let us know your preferred language when you call or request a quote.
Tell us where you are.
We’ll take it from there.
For an immediate danger or emergency, call 911.