Give a precise parking location
For a shared parking area, include its entrance and the row or space if marked. A photo of the vehicle and a nearby landmark can help distinguish it from similar cars.
NEW JERSEY SERVICE AREA
Towing & Roadside Assistance in Fanwood, NJ
A disabled vehicle in Fanwood may need a jump start, tire assistance, lockout help or transport to a repair destination. Metro reviews the vehicle and location details before confirming price and provider availability.
Se Habla Español · Price and availability confirmed before authorization.
THE RIGHT INFORMATION. THE RIGHT HELP.
Coordinate the handoff, especially if you cannot wait
If you cannot remain with the vehicle in Fanwood, discuss an unattended pickup before leaving. Metro needs an agreed way to locate the vehicle, obtain keys where required and confirm permission to move it.
Metro coordinates the request through qualified local service providers. Tell us about access restrictions and anything that may affect the job; the provider and equipment must be suitable before service is confirmed.
PLAN YOUR PICKUP
Useful details for service in Fanwood.
Arrange access to keys
Confirm key handoff and any locked gate or property access with Metro. Do not leave keys or assume an unattended tow is approved without agreeing on the arrangements first.
Share the tire or battery details
For tire service, say whether a usable spare and wheel-lock key are available. For a no-start, describe dashboard lights or clicking sounds without assuming the cause.
RELATED SERVICES
Find the service for your vehicle.
WHAT HAPPENS NEXT
A clear process, from call to service.
01
Tell us what happened
Share your location, vehicle and problem. For a tow, include the destination.
02
Review the upfront price
We confirm the service details, price and provider availability. Ask about anything you do not understand before authorizing.
03
Authorize the service
Once the job is confirmed and authorized, Metro coordinates the local provider. Any change in scope needs a revised agreement.
OUR INITIAL SERVICE AREA
Across this part of North Jersey.
BEFORE YOU BOOK
Straight answers.
Does Metro own the tow trucks?
Metro Auto Rescue coordinates service through qualified independent local providers matched to the vehicle and job. Physical towing and roadside work is performed by those providers.
How much will the service cost?
The quote depends on your location, destination, vehicle, condition, access and equipment needed. You receive the price for the agreed job before you authorize it. If the situation changes, any additional work or price must be discussed before proceeding.
How soon can someone arrive?
Provider availability, traffic, location and equipment affect timing. Ask for the current estimate when calling. A quote request does not guarantee availability or dispatch.
What if I am on the Turnpike or Parkway?
Those roads use authorized assistance. Contact NJTA at 833-875-4243 for the New Jersey Turnpike or 833-477-4243 for the Garden State Parkway. Metro does not claim authorization to dispatch onto those controlled roadways. See NJTA’s roadside guidance.
833-875-4243 for the New Jersey Turnpike833-477-4243 for the Garden State ParkwaySee NJTA’s roadside guidance
Can I request an impound or police tow?
This site is for consensual, customer-requested towing and roadside help. Metro does not offer private-property impounds or represent itself as a police or municipal towing operator.
Can I speak Spanish?
Sí, se habla español. Let us know your preferred language when you call or request a quote.
Tell us where you are.
We’ll take it from there.
For an immediate danger or emergency, call 911.