Identify the correct entrance
For a request in Newark or Ironbound, provide the street, building number and entrance that leads to the vehicle. If it is behind a building or inside a lot, describe the route and share available access instructions.
NEW JERSEY SERVICE AREA
Towing & Roadside Assistance in Newark / Ironbound, NJ
Metro coordinates towing and roadside requests in Newark, including Ironbound, for cars, SUVs, work vehicles and commercial trucks. Give the exact address, a nearby cross street, and whether the vehicle is on the road, in a lot or inside a property.
Se Habla Español · Price and availability confirmed before authorization.
THE RIGHT INFORMATION. THE RIGHT HELP.
A clear location helps plan the pickup
Provide directions to the vehicle, not only the business or neighborhood name. Mention gates, narrow entrances and height restrictions. Before authorizing a tow, confirm the destination address and that it can receive the vehicle.
Metro coordinates the request through qualified local service providers. Tell us about access restrictions and anything that may affect the job; the provider and equipment must be suitable before service is confirmed.
PLAN YOUR PICKUP
Useful details for service in Newark / Ironbound.
Describe the problem before choosing service
A dead battery, keys locked inside, a flat tire or an empty tank may need help at the vehicle. Give the make and model, whether you have a usable spare, and whether there is safe working room beside it. If transport is needed, share the destination address.
Commercial vehicles and restricted access
For a work van, box truck or tractor, include dimensions, approximate weight, cargo and any attached trailer. Access to private properties or restricted facilities must be confirmed. Metro does not claim authorization to enter terminals or controlled-assistance roadways.
RELATED SERVICES
Find the service for your vehicle.
WHAT HAPPENS NEXT
A clear process, from call to service.
01
Tell us what happened
Share your location, vehicle and problem. For a tow, include the destination.
02
Review the upfront price
We confirm the service details, price and provider availability. Ask about anything you do not understand before authorizing.
03
Authorize the service
Once the job is confirmed and authorized, Metro coordinates the local provider. Any change in scope needs a revised agreement.
OUR INITIAL SERVICE AREA
Across this part of North Jersey.
BEFORE YOU BOOK
Straight answers.
Does Metro own the tow trucks?
Metro Auto Rescue coordinates service through qualified independent local providers matched to the vehicle and job. Physical towing and roadside work is performed by those providers.
How much will the service cost?
The quote depends on your location, destination, vehicle, condition, access and equipment needed. You receive the price for the agreed job before you authorize it. If the situation changes, any additional work or price must be discussed before proceeding.
How soon can someone arrive?
Provider availability, traffic, location and equipment affect timing. Ask for the current estimate when calling. A quote request does not guarantee availability or dispatch.
What if I am on the Turnpike or Parkway?
Those roads use authorized assistance. Contact NJTA at 833-875-4243 for the New Jersey Turnpike or 833-477-4243 for the Garden State Parkway. Metro does not claim authorization to dispatch onto those controlled roadways. See NJTA’s roadside guidance.
833-875-4243 for the New Jersey Turnpike833-477-4243 for the Garden State ParkwaySee NJTA’s roadside guidance
Can I request an impound or police tow?
This site is for consensual, customer-requested towing and roadside help. Metro does not offer private-property impounds or represent itself as a police or municipal towing operator.
Can I speak Spanish?
Sí, se habla español. Let us know your preferred language when you call or request a quote.
Tell us where you are.
We’ll take it from there.
For an immediate danger or emergency, call 911.