NEW JERSEY SERVICE AREA
Car trouble on the street or inside a property?
Metro coordinates Newark and Ironbound towing and roadside help. Give the address, cross street and entrance nearest your vehicle.
Se Habla Español · Price and availability confirmed before authorization.
THE RIGHT INFORMATION. THE RIGHT HELP.
Metro coordinates towing and roadside requests in Newark, including Ironbound, for cars, SUVs, work vehicles and commercial trucks. Give the exact address, a nearby cross street, and whether the vehicle is on the road, in a lot or inside a property.
Provide directions to the vehicle, not only the business or neighborhood name. Mention gates, narrow entrances and height restrictions. Before authorizing a tow, confirm the destination address and that it can receive the vehicle.
Metro coordinates the request through qualified local service providers. Tell us about access restrictions and anything that may affect the job; the provider and equipment must be suitable before service is confirmed.
PLAN YOUR PICKUP
For an Ironbound pickup, give the street address and the entrance that reaches the vehicle, including rear-lot access if needed. For a commercial request in the Newark/Elizabeth freight corridor, identify the business or facility and the correct gate rather than only the neighborhood. Confirm access with an on-site contact; a freight-area address does not establish permission to enter a restricted property.
A dead battery, keys locked inside, a flat tire or an empty tank may need help at the vehicle. Give the make and model, whether you have a usable spare, and whether there is safe working room beside it. If transport is needed, share the destination address.
For a work van, box truck or tractor, include dimensions, approximate weight, cargo and any attached trailer. Access to private properties or restricted facilities must be confirmed. Metro does not claim authorization to enter terminals or controlled-assistance roadways.
RELATED SERVICES
WHAT HAPPENS NEXT
Share your location, vehicle and problem. For a tow, include the destination.
We confirm the service details, price and provider availability. Ask about anything you do not understand before authorizing.
Once the job is confirmed and authorized, Metro coordinates the local provider. Any change in scope needs a revised agreement.
OUR INITIAL SERVICE AREA
BEFORE YOU BOOK
Metro Auto Rescue coordinates service through qualified independent local providers matched to the vehicle and job. Physical towing and roadside work is performed by those providers.
The quote depends on your location, destination, vehicle, condition, access and equipment needed. You receive the price for the agreed job before you authorize it. If the situation changes, any additional work or price must be discussed before proceeding.
Provider availability, traffic, location and equipment affect timing. Ask for the current estimate when calling. A quote request does not guarantee availability or dispatch.
Those roads use authorized assistance. Contact NJTA at 833-875-4243 for the New Jersey Turnpike or 833-477-4243 for the Garden State Parkway. Metro does not claim authorization to dispatch onto those controlled roadways. See NJTA’s roadside guidance.
833-875-4243 for the New Jersey Turnpike833-477-4243 for the Garden State ParkwaySee NJTA’s roadside guidance
This site is for consensual, customer-requested towing and roadside help. Metro does not offer private-property impounds or represent itself as a police or municipal towing operator.
Sí, se habla español. Let us know your preferred language when you call or request a quote.
For an immediate danger or emergency, call 911.
