NEW JERSEY SERVICE AREA
Elizabeth and North Elizabeth combine passenger traffic with commercial and freight activity. Whether you are beside Route 1&9, near I-278 or at a business in the Newark/Elizabeth freight corridor, give us an exact pickup location and access details.
Se Habla Español · Price and availability confirmed before authorization.
THE RIGHT INFORMATION. THE RIGHT HELP.
For a tractor, trailer or work truck at an industrial property, include the entrance, gate instructions and whether the pickup is inside a secured yard. For roadside requests, provide direction of travel and a nearby landmark. Nearby Turnpike access does not mean an independent provider can enter the controlled roadway.
Metro coordinates the request through qualified local service providers. Tell us about access restrictions and anything that may affect the job; the provider and equipment must be suitable before service is confirmed.
PLAN YOUR PICKUP
Elizabeth’s marine-terminal area and neighborhood streets need different pickup instructions. For a port-area request, send the terminal or business name, exact gate and an on-site contact. Access must be confirmed with the facility; a nearby provider is not automatically authorized to enter a terminal.
If your car is in a commuter lot, apartment parking area or at a business, identify the entrance and parking space. Describe a dead battery, locked-in keys, damaged tire or fuel problem before choosing roadside help or a flatbed. Include the receiving shop’s address if a tow is needed.
For box trucks, tractors and tractor-trailers, provide the unit type, approximate weight and loaded or empty status. Tell us if the tractor can separate from the trailer and whether brakes or wheels are locked. Metro assesses commercial roadside, medium-duty towing or heavy recovery through an appropriate provider.
RELATED SERVICES
WHAT HAPPENS NEXT
Share your location, vehicle and problem. For a tow, include the destination.
We confirm the service details, price and provider availability. Ask about anything you do not understand before authorizing.
Once the job is confirmed and authorized, Metro coordinates the local provider. Any change in scope needs a revised agreement.
OUR INITIAL SERVICE AREA
BEFORE YOU BOOK
Metro Auto Rescue coordinates service through qualified independent local providers matched to the vehicle and job. Physical towing and roadside work is performed by those providers.
The quote depends on your location, destination, vehicle, condition, access and equipment needed. You receive the price for the agreed job before you authorize it. If the situation changes, any additional work or price must be discussed before proceeding.
Provider availability, traffic, location and equipment affect timing. Ask for the current estimate when calling. A quote request does not guarantee availability or dispatch.
Those roads use authorized assistance. Contact NJTA at 833-875-4243 for the New Jersey Turnpike or 833-477-4243 for the Garden State Parkway. Metro does not claim authorization to dispatch onto those controlled roadways. See NJTA’s roadside guidance.
833-875-4243 for the New Jersey Turnpike833-477-4243 for the Garden State ParkwaySee NJTA’s roadside guidance
This site is for consensual, customer-requested towing and roadside help. Metro does not offer private-property impounds or represent itself as a police or municipal towing operator.
Sí, se habla español. Let us know your preferred language when you call or request a quote.
For an immediate danger or emergency, call 911.
