NEW JERSEY SERVICE AREA
Metro coordinates consensual, customer-requested towing and roadside assistance in Cranford. Requests can include disabled cars, SUVs and light trucks, flatbed towing and roadside help through local providers.
Se Habla Español · Price and availability confirmed before authorization.
THE RIGHT INFORMATION. THE RIGHT HELP.
For AWD, 4WD or low-clearance vehicles, share the make and model and ask about the appropriate transport method. Let us know if the vehicle is in a garage or a restricted parking area. Metro does not present itself as a municipal or police towing operator.
Metro coordinates the request through qualified local service providers. Tell us about access restrictions and anything that may affect the job; the provider and equipment must be suitable before service is confirmed.
PLAN YOUR PICKUP
Cranford’s downtown parking includes station lots on the North Avenue and South Avenue sides, as well as the Cranford Crossing garage. Specify the side, lot or garage level and vehicle access. Do not rely on “at the train station” alone when requesting a jump start, lockout or tow.
For an AWD SUV or low-clearance car in a Cranford parking space or driveway, give the make, model and wheel condition. A flatbed request still needs an access assessment. If you have a flat tire without a usable spare, include your preferred repair destination with the request.
Work vans, box trucks, buses and tractor-trailers can be assessed for commercial roadside, medium-duty or heavy-duty service. Share height, weight, load and trailer status. If a vehicle is stuck on soft ground or affected by water, describe the conditions from a safe place; recovery feasibility must be assessed before equipment is confirmed.
RELATED SERVICES
WHAT HAPPENS NEXT
Share your location, vehicle and problem. For a tow, include the destination.
We confirm the service details, price and provider availability. Ask about anything you do not understand before authorizing.
Once the job is confirmed and authorized, Metro coordinates the local provider. Any change in scope needs a revised agreement.
OUR INITIAL SERVICE AREA
BEFORE YOU BOOK
Metro Auto Rescue coordinates service through qualified independent local providers matched to the vehicle and job. Physical towing and roadside work is performed by those providers.
The quote depends on your location, destination, vehicle, condition, access and equipment needed. You receive the price for the agreed job before you authorize it. If the situation changes, any additional work or price must be discussed before proceeding.
Provider availability, traffic, location and equipment affect timing. Ask for the current estimate when calling. A quote request does not guarantee availability or dispatch.
Those roads use authorized assistance. Contact NJTA at 833-875-4243 for the New Jersey Turnpike or 833-477-4243 for the Garden State Parkway. Metro does not claim authorization to dispatch onto those controlled roadways. See NJTA’s roadside guidance.
833-875-4243 for the New Jersey Turnpike833-477-4243 for the Garden State ParkwaySee NJTA’s roadside guidance
This site is for consensual, customer-requested towing and roadside help. Metro does not offer private-property impounds or represent itself as a police or municipal towing operator.
Sí, se habla español. Let us know your preferred language when you call or request a quote.
For an immediate danger or emergency, call 911.
